The call center is your customer’s first point of contact.  After spending so much money launching your campaign, we know it’s critical for your call center to become an extension of your vision. 


Hispanic In-Bound Call Expertise
At Anexa Direct, we understand every incoming call represents a precious customer our clients have spent large sums of money to reach.  We treat your customers like they belong to us. And we make sure every customer’s experience leaves them delighted they called.

Located in Hermosillo, Mexico, Anexa Direct’s specialty is Hispanic direct response in-bound callers.  Our goal: convert more callers to customers and increase revenue per order.
 

Our Secret: The Human Touch
Our center agents don’t just take calls and orders.  We make sure that every customer has a call center experience that makes them delighted they called.   Our secret is the Anexa Direct agent training program. Our program is so good, we’ve trained thousands of agents from nearly every major direct response call center in the U.S. over the last 5 years.

Management Team - Experience in Action
Our executive team knows Direct Response.  With over 50 years of combined direct response experience, and well over 100 years in call center operations, we understand what you expect and make your goals our goals. With Anexa Direct’s management team located in both the U.S. and Mexico, you always have access to the people who impact your campaign. 

Continual Improvement
But we don’t stop there.  Our Quality Assurance Department and agent supervisors know Direct Response too, and are always on the lookout for ways to improve your results.
 

Your Goals Are Our Goals
The bottom line:  by using Anexa Direct, you get better conversion rates, higher revenue per order, and better results.  Which means you can buy more media while achieving your CPO/MER goals.

If you are looking for excellent results with a team as passionate about your business as you, Anexa Direct is your call center.  We pride our-selves on outperforming the competition - and will do the same for you!

Give us a call.  Greg Sarnow can be reached at Anexa Direct at (800) 540-2446 or via email at [email protected].